Refund Policy

Thank you for choosing avelybaby.com. Your satisfaction is of vital importance to us. Our return and refund policy explains the conditions under which we accept returns and process refunds.

Return Window

• We accept free returns within 30 days after you receive the goods.
• Return shipping will be borne by us — we will provide a return instruction and a prepaid label (if applicable).

Exchange

If you wish to exchange a product, please contact us within 30 days of receiving it at avelybaby@avelybaby.com.

Restocking Fee

There is no restocking fee.

Return Conditions

• We accept returns for defective items.
• Proof of purchase (such as your order confirmation) must be included.

How to Initiate a Return

1. Send an email to avelybaby@avelybaby.com. Please briefly describe the issue and include your order number and name. Attach photos of the product if necessary.
2. Prepare your return package. Our customer service team will respond within 1–3 business days and provide the return address and next steps. Mail the item to the address below.
3. We receive and inspect your return. We will email you to confirm we have received your item and that your refund has been approved.

Return Address

Refund

After reviewing your return, we will notify you of the refund status. The approved refund will be issued within 7 business days to your original payment method. Please allow some time for your financial institution to process the credit.